Effective May 29, 2026

Privacy Policy

MotelRate ("we," "us," or "our") operates MotelRate.com. This policy explains what information we collect, how we use it, and the choices you have when you use our website or apply for the early-access pilot for our motel rate intelligence service.

Information we collect

When you submit the early-access application form, we collect the details you provide:

  • Property name and number of rooms
  • Email address
  • Phone number (if you choose to share it)
  • Your description of pricing challenges (if you choose to share it)
  • Whether you are open to a short demo or feedback call (optional checkbox)

When you browse the site, our hosting provider may automatically collect standard technical data such as IP address, browser type, and pages visited. We use Vercel Web Analytics for privacy-friendly page-view metrics (no advertising cookies). We do not use third-party ad trackers on this site.

How we use your information

We use the information above to:

  • Review and respond to early-access applications
  • Contact you about pilot participation, product updates, or a demo or feedback call if you opt in
  • Understand demand and improve MotelRate before and after launch
  • Operate, secure, and maintain our website

We do not sell your personal information. We do not use your information for unrelated marketing without your consent.

Legal bases (where applicable)

If you are in a region that requires a legal basis for processing (such as the EEA or UK), we rely on your consent when you submit the early-access form, and on our legitimate interests in operating and improving an early-stage product and communicating with prospective motel owner customers.

Service providers

We use trusted providers to run the site and store early-access submissions, including:

  • Vercel — website hosting and delivery
  • Supabase — database storage for early-access applications

These providers process data on our behalf under their own privacy and security terms. Data may be processed in the United States or other countries where they operate.

How long we keep information

We retain early-access applications for as long as needed to evaluate your request, communicate with you, and develop MotelRate, unless you ask us to delete them sooner or a longer period is required by law.

Your choices and rights

Depending on where you live, you may have the right to access, correct, delete, or restrict use of your personal information, or to withdraw consent. To make a request, email us at hello@motelrate.com.

We will respond within a reasonable time. You may also have the right to lodge a complaint with your local data protection authority.

Security

We use reasonable technical and organizational measures to protect information we collect. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Children

MotelRate is a business product for independent motel owners. We do not knowingly collect personal information from anyone under 16. If you believe we have received such information, contact us at hello@motelrate.com.

Changes to this policy

We may update this policy from time to time. We will post the revised version on this page and update the effective date above. Continued use of MotelRate.com after changes means you accept the updated policy.

Contact us

Questions about this policy or your data? Email hello@motelrate.com.

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